Took my truck here, very unprofessional place. Even the owner Erny is unprofessional. One of the workers hit my truck on the curb and scratched my front bumper and my rim. Brought it to they're attention they tried to clean it off but it simply wasn't going to get fixed. Told them i wanted to speak to the owner and they kept insisting to fix my truck. I left all my info so the owner can give me a call. About a month later no call I've been calling and calling the store asking for the owner but he never seems to be there, until once I called and he answered, still he said he wasn't there but I had seen him at the store since I drive by there everyday and he tried lying he wasn't there we set an appointment, next day he wasn't even there. This place is a joke. Do not recommend, also most of the people driving the cars don't even have license or anything to be driving the vehicles. Might take this to court if I don't get a call soon.
Uhhhk this is a place to waste your money and time. Absolutely no professionalism, zero customer service, you wanna go here to get more mess in your car than get it cleaned. A $55 car was has apple (at least) at no reason should it be there but they were left there. Again the mess all that is in the picture, Absolutely no value was given after complaining to 2 supervisors who even don't have a way to communicate with customers. I recommend getting self service for less than $5 instead of going here and waste 2 hours and $55 for this unprofessional service.
I been here a few times and it'll be the last! Price is decent if they do a good job or at least decent. They scratched my flare on my truck they squeezed into a tight spot or sinking what can you expect when a twelve year old kid is driving a big ass Tundra. I didn't throw a fit cause it's just not who I am and I already have a few small scratches since it's my work truck I'll get it painted in two years. They left the front grill and bug defender dirty with bug splatter had smudges all over the truck. Oh yeah and the kid knocked out my wiper blade had to fix it myself if I hadn't seen him knock it out it most likely would of flown off. No worries my blades only cost $25 a pop.
Pulled in to get a work vehicle washed. Greeter was incredibly rude, to the point of being a total dick. Decided that’s not the company we want to work with. Called to talk to a manager, was told he wasn’t there, and that I was talking to an assistant manager. When I explained the situation to the assistant he just blew me off. Way to go guys, your attitude just screwed you out of a corporate contract with 60 vehicles.
Best car wash ever. Great customer service.
Red Carpet Hand Car Wash is a US Car Wash based in Aurora, Colorado. Red Carpet Hand Car Wash is located at 1090 S Havana St, Aurora, CO 80012, USA.
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