My husband and I are in our 50's, and know nothing about today's bikes. Turns out, they are amazing! We went to the tent sale today. Every employee we spoke to was informative, accommodating and helpful. Fred went the extra mile, helping us find the right style and adjusting the seat height for maximum comfort on the knees. All the accessories we needed were on sale, and with Fred's help, easy to find. Service on the bikes was prompt and friendly. We look forward to a continued business relationship with these people.
I love doing surveys because Ima keep it real. I came into the store and although not greeted right away I was helped by Pete. I had a great experience. He really took his time to help me find my 1st bike since childhood. As it stands right now I would definitely come back.
These guys and gals are truly dedicated to helping you find the best bike, accessories, and fit for you. We were only in for around 45 minutes but multiple employees came up to us to attempt to assist and help in any way they could. After we picked up our purchases, Randy spent 15-20 minutes explaining all the ways that he could help us with the fit once we got the clips installed. Truly 5 star customer service and products. They have me as a customer for life.
Very nice customer service while I was trying to find the best bike for me. They hooked me up with a $220 deal since it was last years model. I brought my bike in 4 months later because of a defective pedal and they took care of it in 10 mins at no charge. They got me some higher quality pedals and replaced both for me. Great place and very knowledgeable. Thanks guys!
I came in here looking for a good all around Mountain bike. Being new to mountain biking I did not know much about what I was looking for, Mark helped me out and was extremely knowledgeable! I was very impressed with his customer service and willingness to help me in any way possible to ensure I was getting exactly what I wanted. I would highly recommend asking for him to help you find a awesome bike and a great price!
Bicycle Village Aurora is a US Bicycle Store based in Aurora, Colorado. Bicycle Village Aurora is located at 2802 S Havana St, Aurora, CO 80014, USA.
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