STAY AWAY from this place. Completely unprofessional team led by Mohammed, who is incredibly inept and rude. Patchy work. Used to bring our cars here but will never be back. See most recent reviews, this place is getting worse.
Amina is an awesome local business owned by Mohamed Mouaddine, a Moroccan immigrant who "after 8 years of service with the Royal Guard, working for the king of Morocco, managing and maintaining the royal fleet of vehicles, Mohamed moved to the United States in 2001." He's a super awesome guy and if you need auto repairs, he's 100% got your back. I've gone to them twice and the first time I didn't have anything wrong with my car but had been paranoid about it as it was my first vehicle and I didn't know what to listen for. Mohammed got in the car with me, tested everything, took us for a quick drive and didn't charge me anything. Purely wanted me to have peace of mind. They also sell these really awesome bumper stickers. #supportlocalbusinesss
Horrible shop and mechanics. I went in to get my struts replaced and had to go in 3 more times to get them fixed. After I got my car back from Mohammed he told me I needed work on my timing cover. I agreed and let him fix it. Big mistake. A day after getting my car back it over heats because he forgot to plug back in a wire. 4 days after I get it back the second time my car breaks down on the side of the road due to a part being out of place and sitting on my alternator. I would give it zero stars if I could huge nightmare. Do not go here.
They've been taking care of my car for about two years and they've been great. Muhammed, the owner, is a very nice guy - honest and fair when it comes to pricing. Let me tell you a story about why this guy is just above and beyond. Someone tried breaking into my car from underneath the hood and displaced a piece into the fan. Car was making the most wretched noise and I had no idea what it was. On short notice, he had me stop by but could not get my car in for a few days. So he came outside on his lunch, fixed my car in five minutes and expected nothing in return. I am sure I would've been taken advantage of at the dealership. Happy to have Muhammed as my mechanic and my neighbor!!!
It somewhat pains me to write this, because I initially very much liked Amina and their staff, but this morning quickly ruined that image. I, in the post polite manner, inquired about some charges on my bill, and I was told that they were going to KEEP MY CAR. Now, I do believe in letting experts perform their expertise, but as an informed consumer, politely inquiring about billing is not just a right, but an intelligent and necessary component of consumerism. So, threatening to 'impound' (which is actually theft) my car did not sit very well. Now, while I am not a mechanic, nor do I have any knowledge about auto repair, Mohammed (Muhammed) told me that I specifically asked him to run a $120 diagnostic. He even offered to show me the recorded phone call of that request. I (having a terrible memory) was not entirely sure I made that request, so I checked MY personal call logs (wherein all calls are recorded), and the conversation NEVER HAPPENED. I then brought that recording (of the conversation that did not happen) to the store, and was told I was arguing semantics AND that Mohammed was now the one 'getting hot and angry'. Why he has a right to be furious at a customer for expressing both opinion and fact in a responsible way is beyond me. Hugely disappointed and rather sad for them.
Amina Auto Repair is a US Car Repair based in Aurora, Colorado. Amina Auto Repair is located at 9650 E 25th Ave, Aurora, CO 80010, USA.
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