I dread going to mechanics. My worst fear is getting used and having them say that things need to be fixed that don't need to be fixed. Or that they'll overcharge me. Single female..I've been taken advantage of in the past and it's definitely left a sour taste in my mouth any since. I walked in to Ken's auto service with an expectation that I was going to be hit with a hefty bill because I thought I needed new brakes. When the 36-point inspection was finish Ryan came to tell me what they found. He was COMPLETELY honest, and told me that the brakes did *not* need to be replaced, nor that anything else needed to be attended to. Talk about transparency. He's definitely won a customer. Thanks, Ken's Auto. I hope others get to experience your great service.
I was told by Grease Monkey that it was the water pump on my car that needed to be replaced.I called and spoke with Trish who was very nice and set up an appointment for me to bring my car in. When I brought it to Ken's, Ryan greeted me and was so friendly.They did diagnostic test and confirmed that it was the water pump. Ryan noticed that I had a card on my key chain showing that I was a AAA Member and was able to give me a discount, I didn't even have to ask! Ken's provides a shuttle service and Tina, who I found out on the drive home was the owner, is great. I felt like we were old friends. I will continue to take my car to Ken's for any service it may need and I highly recommend this gem of a place to everyone. No need to look for any other shop, this is the only place that you will want to take your car!!
My family and I have used Ken's for years. Very honest and knowledgeable!! Same awesome staff every time you go in. I won't take any of my vehicles anywhere else!
This team was very detailed and friendly. The shuttle service was fast and friendly. As a local business owner, I understand how important it is to take care of every customer. They have this down to a science and they are very easy to work with. I recommend Ken's Auto next time you need service.
AMAZING STAFF!! I have been taken advantage of before - it's almost as if females translate into big money for mechanics. Not here. Their technician's look over the vehicle and Ryan let's you know everything that needs to be done. They are an honest shop that I will recommend to everyone.
Ken S Auto Service is a US Car Repair based in Aurora, Colorado. Ken S Auto Service is located at 15293 E Mississippi Ave, Aurora, CO 80012, USA.
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